- Q: Is membership organisational or individual?
A: Full, Associate, International and Euclid Memberships are individual. ACEVO aims to support leaders by giving them information, skills and tools that will help them in their work and to cascade this to their organisation.
Corporate Partnerships are organisational.
- Q: Who pays for my membership?
A: Although membership is individual, the fee is either paid by the individual or their organisation.
- Q: How do I pay for my membership?
A: Membership fees can be paid by any of the following methods: Direct Debit (5% discount), credit card, BACS and cheque.
- Q: How long does my membership last?
A: Memberships are for 12 months from the date you join. You will be sent a renewal letter six weeks before the expiry date with information on how to renew.
- Q: What benefits do I get?
A: Your ACEVO membership gives you a wealth of benefits designed to support you in your role. Benefits vary according to the type of membership you have. For a full list of membership benefits click here.
- Q: How do I access my benefits?
A: A full listing of the benefits and contact details are listed in the Membership Handbook, as well as in the members only area of the ACEVO website. These benefits can be accessed directly with the exception of the CEO in Crisis Service where you will need to call us for a referral. If you would like to discuss the member benefits please call the membership team on 020 7280 4960.
- Q: How can I update my details?
A: You can update your details by clicking on 'My Profile' once you log in. You can also email firstname.lastname@example.org or call us on 020 7280 8481. Updating details can include change of address, membership category or any other contacts details. If you are updating your membership category you will be issued with a revised invoice.
- Q: How do I renew my membership?
A: We will send you a renewal letter six weeks before your membership expires. This includes a renewal invoice. You can opt to pay with your preferred method. If you pay by direct debit, you will be advised when the payment will be taken from your account.
- Q: What do I do if I leave my organisation?
A: You will need to advise us of the new contact at your outgoing organisation and give us details of your new organisation and your role. This will allow us to transfer your membership should you wish to retain it.
- Q: Can I remain a member if I move out of the sector?
A: Yes. Many ex Full Members become Associate Members if they move out of the sector, retire or are ‘out of post’ for a period of time. You will need to contact us to update your membership details.
- Q: Can I remain a member if I decide to become a consultant or enter the private sector?
A: If you no longer work for a third sector organisation but still have a keen interest in the sector, you can become a Corporate Partner. For more information click here, or email Berni Adamic, Head of Corporate Partnerships