Commissioning and Procurement Case Studies
The following case studies are based on real procurement and commissioning processes that have happened around the UK. They illustrate different aspects of how the legal rules have been applied at the local level in procurement processes and how different third sector organisations have interacted with them.
The case studies have been produced as learning aids for our ‘Winning A Bigger Buck For Your Bang’ training programme.
Sustainable Public Service Delivery This case study, shows how there is increasing pressure on the sector to deliver more sustainable public services and gives a range of case studies of how organisations around England are doing just that. Download Sustainable Public Service Delivery Case Study [PDF 1,164KB]
NHS Sheffield Commission A New Service This case study shows how commissioners and procurement officers within NHS Sheffield recognized a need for a new service, evaluated it against other activities and then set out to procure a provider. The successful provider is a social enterprise. Download NHS Sheffield Case Study [PDF 568KB]
How Buyers Go To Market This case study, shows how a real procurement team badly misjudged the potential market place for the service they were trying to commission and ended up creating a lot of work for themselves. Download How Buyers Go To Market Case Study [PDF 775KB]
Building Relationships This case study, shows how a third sector support provider developed a strong working relationship with a commissioner after offering them some simple help. Download Building Relationships [PDF 568KB]
Negotiation Scenarios This case study, shows how third sector organisations might approach four different problematic negotiation scenarios. Download Negotiation Scenarios [PDF 949KB]
Approaches To Negotiation and Relationship Building This case study, shows the different approaches three third sector leaders have taken to building relationships and negotiating with key stakeholders and commissioners. Download Approaches To Negotiation and Relationship Building [PDF 577KB]
Challenging Bad Commissioning Practice This case study shows how a third sector and their local infra-structure support provider successfully challenged bad practice in the way a service was being decommissioned. Download Challenging Bad Commissioning Practice [PDF 615KB]
Setting Targets and Measuring Benefit This case study, looks at how a third sector support provider can work with a youth action charity to help them approach the setting of targets and how to measure benefit. The case study ask a series of questions and includes model answers, produced by the Charities Evaluation Service. Download Setting Targets and Measuring Benefit [PDF 130KB]
Business and Financial Planning This case study, shows how a start up social enterprise with minimal track record can win a commission from a local authority to supply bio-diesel for its fleet of vehicles. The case study highlights the importance of credible financial planning, which complemented the organisations social, environmental and community benefits. Download Business and Financial Planning [PDF 573KB]
Developing A Successful Marketing Strategy This case study, shows how a third sector consortium evaluated the needs of both its beneficiaries and commissioners and developed a marketing strategy to enable it to focus on and meet these needs. Download Developing A Successful Marketing Strategy [PDF 569KB]
How strategic planning tools can guide practical action This case study shows how Sheffield Mind successfully applied Porter's Five Forces analysis, leading them to develop a strategy for adapting their services in response to the personalisation agenda. Download How strategic planning tools can guide practical action [PDF 1.2MB] Consortium Development Case Study
This case study shows how a number of arts and cultural charities and social enterprises in South Yorkshire have come together to form Viva: The South Yorkshire Arts Consortium. It shows the market justification for their actions and considers some of the issues they have had to face to resolve in their development. Download the Consortium Development Case Study [PDF 950KB]
The Benefits and Challenges of Working Within a Consortium This case study shows how one Sheffield based civil society organisation, Point Blank, has benefited from becoming a full member of several local third sector consortium that aim to deliver different types of public services. As well as considering the positive impacts it has had on their ability to provide services, it also considers the challenges they have had to overcome. Download the Benefits and Challenges of Working Within a Consortium case study [PDF 1.4MB]
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