Principles of Good Impact Reporting (pdf) This document sets out principles of good Impact reporting to help charities and social enterprises tell their own story about impact.
Getting the Message Across (pdf) A joint publication by the ImpACT Coalition and Nfp Synergy looking at practical ways in which third sector organisations can change the way stakeholders see them.
Communicating with a Wide Audience (pdf) This guide explores the problems of communicating with a wide and varied audience and presents top tips on how to overcome them.
Asking for It: Honest Answers to Tough Questions (pdf) This document sets out standard answers to some of the more difficult questions presented to third sector organisations e.g. how much goes to the cause, adminstration costs, fundraising techniques.
Using your Website to Improve Accountability (pdf) This guide discusses ways in which you can demonstrate accountability and increase transparency through your website.
How to Write in Plain English (pdf) The Plain English Campaign's guide to writing in a clear and accessibile way.
Guide to Responding to Enquiries About Chief Executive Salaries (pdf) A guide to dealing with press enquiries about cheif executive salaries. This document outlines some of the common questions about salaries and offers suggestions on how you might answer them.
Top Tips for Avoiding the Spending Cuts (pdf) In light of the spending cuts, we have put together 10 top tips to help you improve the way funders view your organisation.