Supplier services – Covid-19

In this page, ACEVO members can find providers that offer specialist support relevant to the COVID-19 crisis.

Finance & Accountancy

With the situation surrounding Covid-19 continuing to develop, Barclays know this is placing challenges to many client’s day-to-day operations. Keep up to date with financial support for your organisation here.

Please see information about the £100 million Covid-19 aid package for charities here

Fraudsters know all organisations are being disrupted. To find out how you can limit the threat, visit Barclays dedicated site on fraud protection.

haysmacintyrehas a dedicated web page to collate, analyse and provide insights on the various financial, tax and accounting measures and initiatives being announced – mainly from Governmental departments, but also from other relevant bodies and organisations. The page is updated regularly as further announcements and analysis are made. Please visit www.haysmacintyre.com/covid-19.

Secondsight financial advisers are available should you have any questions or specific employee queries surrounding your employee benefits. Please note this service will not incur any cost to you.

For example, if you are considering using the furlough option, or have already made the decision to use furlough, please contact them to discuss how this impacts on your employee benefit arrangements.

If you have employees who have accepted a reduction in their working hours or pay and wish to discuss how this impacts on your employee benefit arrangements please don’t hesitate to contact Secondsight.

If you have any other questions or concerns, please contact Secondsight directly on 01932 870 785 or email at acevo@second-sight.com.

During these challenging times, it’s more important than ever to look after the wellbeing of your employees. So, to help organisations provide the best possible support, Secondsight is offering access to a wellbeing portal for you to share with your employees until 30/06/2020, at no cost to you.

To watch the webinar hosted by Ian Bird, Business Development Director at Secondsight, where he demonstrated the portal in detail, click here.

The wellbeing portal will give your people access to helpful information and guidance on a range of financial, mental and physical wellbeing topics, as well as the latest investment market update.

To request access to the portal, please contact the Secondsight/Mybenefitsatwork team directly at clientservices@mybenefitsatwork.co.uk or call 01932 870715.

 

We appreciate that much of the charity sector is under intense pressure at the moment as it responds to the pandemic crisis, but would be pleased to offer a call to share our thoughts on the investment outlook as to how best navigate through the concurrent financial crisis. 

Please email ajohal@ruffer.co.uk  to arrange a telephone call with one of our dedicated charity specialists.

www.ruffer.co.uk/charities

At Moore Kingston Smith we are committed to supporting our clients through this very uncertain time. Our dedicated hub brings together a wealth of information and insights from our own experts including governmental updates as they come through.

These insights provide areas of considerations you should be thinking about and we will continue to provide regular briefings in response to the changing situation.

Please visit our Moore Kingston Smith Covid Hub for the latest information and to connect with our specialists.

Not just a health crisis: navigating bear markets effectively

COVID 19’s impact on investment markets probably resulted in your investments falling by 15% to 20%.  Not helpful when other sources of income might have dried up.  This will have resulted in a range of concerns about income generation, the impact on your reserves, cash flow and when matters might normalise. 

Sarasin & Partners recently conducted a webinar for ACEVO members, putting current volatility into historical perspective, discussing mitigation tactics and their thoughts as to how we can best navigate through this bear market and the recovery.  If you would like a copy of the presentation, or to discuss matters further, please contact john.handford@sarasin.co.uk  or telephone 0207 038 7268.

Fundraising, consultancy & training

KEDA Consulting has set up a helpline for charities seeking advice on how to respond to the fundraising challenges presented by Covid-19.

The helpline can be accessed Monday to Friday between 10am-4pm. Please email hello@kedaconsulting.co.uk.

Other useful pages: 

You can also watch the recorded webinar about emergency fundraising communications.

As we discuss, it is more important than ever to provide clear fundraising communications for your supporters. If you haven’t yet let people know how COVID-19 is affecting your beneficiaries and how you are responding, you need to do it ASAP. This is why we have developed a new service to help people do this quickly and at a reasonable price (with a 40% discount for small charities). If you would like to take advantage of this service, email Alex at alex.blake@kedaconsulting.co.uk to discuss.

Blackbaud has created a page with resources to support organisations that need to run virtual fundraising events, as well as tips for fundraisers that are working remotely. 

The phrase, ‘May you live in interesting times’ has never felt as true as it does at the moment. We are living in an ever-changing environment which has the means to change our lives significantly – and not just in the short term.

The value of governance is only ever really appreciated in times of challenge and when it is missing, and this is certainly a time when good governance practice is worth its weight in gold: enabling trustees to focus on what is important in a measured and effective manner.

There are a few practical and technical issues boards are trying their best to resolve or workaround in order to support their staff, volunteers and clients.

Please check this dedicated page which is constantly updated about all matters relating the coronavirus pandemic and charities. 

Digital & IT

Smartdesc provides free consultations with one of their virtual IT directors to chat through any immediate IT, technology and telephony concerns especially around secure, remote working. Members can book time via ACEVO@Smartdesc.co.uk.

The blog ‘Remote working, top tips for charities’ was published following discussions within the industry, providing additional advice on agile and flexible working.

You can also watch a webinar about agile working, discussing some of the challenges and successes charities have encountered with their IT and telecoms implementing remote working for everyone almost overnight.

Data Protection experts Protecture knows that the coronavirus will create numerous risks for organisations, as employees are working from home and staff will be accessing more personal data.

Appropriate IT and policies can make this happen. But do yours work in practice and ensure home working won’t lead to a serious breach? Watch this free webinar to discover what you need in place.

Do you have questions about how digital marketing should be supporting your fundraising efforts? Want to understand how you can find supporters online? Unsure how to use your social media effectively during the pandemic? 

MCM Net, specialists in charity marketing, are hosting a series of FREE training webinars. The 5 lessons will help solve your digital marketing questions and help you to adapt and thrive in a world where digital marketing is crucial to survival. Book now

Legal support

What are the legal implications of coronavirus for charities and social enterprises? Stone King is supporting clients grappling with the legal consequences, as charity law specialists and legal experts in employment and HR, and other areas.

The team is on hand to offer advice, including free 30-minute consultations. Please email or read Covid-19 – what you need to know.

Ellis Whittam has a specialist COVID-19 knowledge hub that you can access for free. Focusing on employment law and health & safety, it includes over 50 resources that are constantly updated to reflect the latest advice for protecting your business and your employees.

As well as FAQs and guides, ACEVO members can download template letters and risk assessments, webinars and e-learning. From furlough to PPE, risk assessments to specialist employment policies, you can access the latest guidance and resources by registering now.

Hempsons operates a free Charities Legal Advice Line for ACEVO Members – call 020 7484 7611

Hempsons’ Social Enterprise Legal Advice Line is open between 10am-4pm, Monday to Friday and offers up to 15 minutes of valuable preliminary advice on a range of legal issues facing Social Enterprises including:

  • Advice on  holding electronic meetings and postponing AGMs;
  • Serious incident reporting;
  • Designated, restricted and permanently endowed funds and how they can be spent;
  • Employment matters;
  • Contract disputes or variations;
  • Safeguarding of volunteers and employees; and
  • Trustee/Director responsibilities and governance

Click here to see a range of useful updates to assist charities and social enterprises on Hempsons COVID-19 Portal

Of specific interest to those members involved in health and social care, you can also contact Hempsons free social care legal advice line on 01423 724056  or by emailing socialcare@hempsons.co.uk 

Freeths LLP is working with the ACEVO community to advise on any legal queries you might face, both with business or individual legal issues. Freeths has a dedicated and up to date coronavirus advice page where you can learn more about how employment, supply chains, contracts and loans are affected. For more information or advice please contact Kevin Poulter or Fran Johnson.

Womble Bond Dickinson’s charities team is able to provide practical expert advice to charities in these uncertain and fast-changing times. The types of advice our clients are looking to us for include: meetings and decision-making, loans and granting of security, business continuity planning, employment services, workforce changes and homeworking regulations, adapting contract schedules to new ways of delivering services and force majeure and insurance.

Please get in touch for a free initial consultation. Contact Jo Coleman on 0207 788 2450 or Emma Moody on 0191 230 8823. 

This is undoubtedly a concerning and unnerving time for charities and social enterprises. With numerous risk events materialising for organisations across the sector, Wrigleys’ Charities and Social Economy team is here to help, support and guide your organisation through these uncharted waters.

As a starting point, we have compiled a series of frequently asked questions covering areas including: employment law, charity law, governance, property, contracts, funding and trustee responsibilities. We also continue to offer a free 30 minute consultation to discuss your concerns and to offer support and guidance in identifying possible solutions for you and your organisation. Please do not hesitate to contact Wrigleys by sending an email to: charities@wrigleys.co.uk or by contacting: Malcolm Lynch on 0113 204 5724, Chris Billington on 0113 204 5734 or Sylvie Nunn on 0113 204 5726 or any other member of the CSE team. For queries on employment law and furloughing please contact Chris Billington on 0113 204 5734 or Sue King on 0113 204 5708.

Wrigleys has a team of over 20 dedicated lawyers acting exclusively for charities and social enterprises and is considered by The Legal 500 to be a top tier “leading charity law firm”.

Business continuity support

Eastside Primetimers is a social sector consultancy delivering social impact through strategy, advisory and recruitment services. It can help you with:

  • Rapid e-commerce roll outs
  • Short term business resilience projects
  • Workforce reconfiguration
  • Financial modelling and scenario planning
  • Emergency fundraising
  • Recruitment support and temporary skill gap solutions
  • Service and delivery re-design
  • Communications

The company has implemented one-day pro bono time to each of the projects it is working on, as well as free triage to help clients review and prioritise their needs. Email for more information.

Campbell Tickell is a management consultancy, focusing primarily on the statutory and non-profit sectors operating throughout the UK, providing:

  • Financial analysis and best practice advice in risk management
  • Strategic and business continuity planning
  • Project management support/guidance
  • Interim management
  • Coaching
  • A range of governance and company secretarial support, including virtual minute-taking
  • Advice on holding effective virtual meetings
  • Help finding and appointing additional board members

Campbell Tickell has created a WhatsApp group specifically for CEOs of the housing sector. Here you can find the latest summary from what has been going on in the group and information on how to join.

Contact CT on 020 8830 6777 or email.  

If you need support in the conduct of virtual meetings, Action Planning can provide consultants experienced in this type of facilitation – either to train your team including board members or to directly facilitate meetings for you. Contact david.saint@actionplanning.co.uk.

Working Families is offering a free resource on managing remote working. Click here to access it.

Further information on Covid-19 can be found in the links below:

 

Utilities

Energycentric understands that managing utility costs during these unprecedented times will be extremely challenging for charities and not-for-profit organisations.

We have been working with the suppliers to help you alleviate the stress of managing your bills and are here to support members who are part of the ACEVO Utilities Scheme by offering advice and guidance with their current suppliers during the COVID- 19 pandemic. Answers to frequently asked questions can be obtained from the ACEVO Utilities COVID-19 guidelines (picture below or click here to download).

If you are not a member of the ACEVO Utilities Scheme and would like further information on how to join, please email Acevo@energycentric.co.uk.

Recruitment

Temporary changes to Standard and Enhanced ID checking guidelines have been made as a result of the coronavirus outbreak. This change will enable ID documents to be viewed either via video link or for scanned images to be used in replacement of original documents and verified via video link. It is important to note that the applicant will be required to present the original versions of these documents when they first attend their employment or volunteering role. You can view the Government update here.

For details on how you can get started with the ACEVO DBS service powered by uCheck, please call Liz Whiteoak on 0843 178 0818 or email.

Despite the wider recruitment downturn, we recognise some of our members have urgent recruitment needs. If you’re trying to find a CEO, senior leader, managers or trustees. ACEVO jobs has a range of options from ad-hoc job posting to unlimited advertising subscription. ACEVO members can advertise paid roles from £300 and trustee roles are £100. Register as a recruiter or get in touch for more information.

Not an ACEVO member?

If you have any queries please email info@acevo.org.uk
or call 020 7014 4600.