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Smartdesc is an IT Service Provider and Microsoft Gold Partner whose focus is not-for-profit organisations, which includes charities, social enterprises, and the public sector.

We offer a range of IT services including Strategy & IT leadership, cyber security, IT helpdesk support and project management – tailored to you and delivered through a proactive partnership.

Our team will help you define your IT Strategy, implement systems that are cost-effective, cyber secure and future-proof, and provide IT support to your staff in plain English – no matter where your colleagues or services are based.

Why choose us?

We understand the unique challenges that nonprofits face, and have a proven track-record of improving IT systems, enhancing Cyber Security and supporting charity workers via our professional, friendly IT Helpdesk.

Smartdesc partners with charities for the long term, helping to design and implement IT strategies that are cost-effective, future-proof and that support their missions. We offer bespoke, jargon-free IT support no matter what your staff’s IT skillsets are or where they are based.

We also specialise in Cyber Security services such as Cyber Essentials certification, IT Security, GDPR & Data Protection training, and Project Management for migrations and upgrades.

Through Smartdesc’s ACEVO Premium Partner Status, ACEVO members receive access to a FREE workshop with one of Smartdesc’s senior IT Directors, giving organisations the opportunity to discuss their current IT challenges and design a roadmap for their future IT strategy.

Video Case Study: Mind Modern Workplace Project

Suggested reading:

Ransomware – how to keep your charity protected

Cost of Living: IT cost saving for charities

What should charities consider before outsourcing their IT?

Other services that Smartdesc offers include:

  • Strategic technology reviews – one off, or as an ongoing / part time IT Leadership Service 
  • IT support – fully outsourced IT helpdesk, or hybrid alongside in-house teams 
  • IT security – security assessments, penetration testing, Cyber Essentials certification, Cyber Security Training 
  • Data Protection and Information Governance (IG) services – DPO as a Service, IG Reviews, Data Protection & Fraud Awareness Training, ongoing IG Helpdesk, GDPR health checks 
  • Power Automate and Power Platform consultancy – digitize your manual processes and reduce administration overhead 
  • IT project and programme management 
  • Cloud and Microsoft 365 licensing, design, migration and optimisation 

To read our case studies, click here. For more information, please visit Smartdesc – ACEVO.

Special offers

  • A free technology review to address current challenges or concerns with your IT systems. This includes ways to embed hybrid working, benchmark IT costs, improve security and stabilise unreliable IT systems
  • A free consultation to talk through the process of how to gain the Cyber Essentials certification
  • Access to free software and Microsoft licenses
  • Discounted rates and online training costs



0203 440 2445





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London Office
133 Whitechapel High Street
London E1 7QA

Registered Office
Evolution House Iceni Court,
Delft Way, Norwich, Norfolk,

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