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Smartdesc is an IT Service Provider and Microsoft Gold Partner whose focus is not-for-profit organisations, which includes charities, social enterprises, and the public sector.

We offer a range of IT services including strategy & IT leadership, cyber security, helpdesk support and project/programme management – tailored to you and delivered through a proactive partnership.

Our team will help you define your IT Strategy, implement systems that are cost-effective, cyber secure and future-proof, and provide IT support to your staff in plain English – and no matter where your colleagues or services are based.

Why choose us?

We have a long and deep understanding of the third sector, and use our collective experiences to take a broader view of IT, encompassing strategy, digital systems, data protection and governance. Our support team works seamlessly with our virtual IT directors (vCIO), IT managers, security & governance officers and project management teams to drive continuous improvement against an IT Strategy that supports our clients’ missions.

Through Smartdesc’s ACEVO Premium Partner Status, ACEVO members receive access to a FREE consultation with one of Smartdesc’s virtual IT directors (vCIO) giving organisations the opportunity to discuss their current IT challenges and design a roadmap for their future IT strategy.

Other services that Smartdesc offers include:

  • IT Strategy and Programme planning – including virtual IT Director / vCIO services
  • Digital Transformation review, planning and implementation
  • IT Security, Cyber Security, Cyber Resilience, Cyber Essentials, ISO
  • IT Security and Cyber Awareness Training
  • Project Management & delivery
  • Cloud and Office 365 migrations and support
  • Information Governance and GDPR support
  • IT Support Service – providing a full IT helpdesk, or hybrid model alongside in-house teams, including proactive monthly IT performance reporting and quarterly strategic reviews
  • Implementing agile, flexible remote and mobile working solutions
  • Independent audit & review, with tailored best-practice recommendations & improvement
  • Remote working toolkit

The Smartdesc Information Governance Team has created a set of charity IT policy templates that can be customised as required.

Download the Smartdesc Password Policy Template.

For any other Policy Templates, please email; and request the one you need or the full set:

  •  Use of ICT
  • Access Control
  • Data Protection Guidance
  • Data Protection Procedure
  • Information Security
  • Laptop & Mobile Device
  • Lone Worker
  • Security Incident

For more information, please visit

Special offers

  • We do offer ACEVO members a free consultation to help you frame the digital strategy conversation



0203 440 2445





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London Office
133 Whitechapel High Street
London E1 7QA

Registered Office
Evolution House Iceni Court,
Delft Way, Norwich, Norfolk,

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