Smartdesc is an IT Service Provider and Microsoft Gold Partner whose focus is not-for-profit organisations, which includes charities, social enterprises, and the public sector.

We offer a range of IT services including strategy & IT leadership, cyber security, helpdesk support and project/programme management – tailored to you and delivered through a proactive partnership.

Our team will help you define your IT Strategy, implement systems that are cost-effective, cyber secure and future-proof, and provide IT support to your staff in plain English – and no matter where your colleagues or services are based.

Why choose us?

We have a long and deep understanding of the third sector, and use our collective experiences to take a broader view of IT, encompassing strategy, digital systems, data protection and governance. Our support team works seamlessly with our virtual IT directors (vCIO), IT managers, security & governance officers and project management teams to drive continuous improvement against an IT Strategy that supports our clients’ missions.

Through Smartdesc’s ACEVO Premium Partner Status, ACEVO members receive access to a FREE consultation with one of Smartdesc’s virtual IT directors (vCIO) giving organisations the opportunity to discuss their current IT challenges and design a roadmap for their future IT strategy.

Other services that Smartdesc offers include:

• IT Strategy and Programme planning – including virtual IT Director / vCIO services
• Digital Transformation review, planning and implementation
• IT Security, Cyber Security, Cyber Resilience, Cyber Essentials, ISO
• IT Security and Cyber Awareness Training
• Project Management & delivery
• Cloud and Office 365 migrations and support
• Information Governance and GDPR support
• IT Support Service – providing a full IT helpdesk, or hybrid model alongside in-house teams, including proactive monthly IT performance reporting and quarterly strategic reviews
• Implementing agile, flexible remote and mobile working solutions
• Independent audit & review, with tailored best-practice recommendations & improvement
• Remote working toolkit

The Smartdesc Information Governance Team has created a set of charity IT policy templates that can be customised as required.

Download the Smartdesc Password Policy Template.

For any other Policy Templates, please email; solutions@smartdesc.co.uk and request the one you need or the full set:

•  Use of ICT
• Access Control
• Data Protection Guidance
• Data Protection Procedure
• Information Security
• Laptop & Mobile Device
• Lone Worker
• Security Incident

For more information, please visit www.smartdesc.co.uk/about-us/ACEVO