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Efficiency and Effectiveness for the Chief Executive and SMT (digital copy)

Ensuring organisations work efficiently and effectively is such an obvious and basic responsibility of chief executives and senior management teams that we should consider it every day in our decision making.

The way organisations are structured, business processes are designed, how we motivate staff and our use of technology should all aim to contribute to efficiency and effectiveness.

This Essential Guide offers a proven, integrated efficiency and effectiveness framework and a checklist of the things we need to have squarely on our radar screens while we engage with our day-to-day working lives.

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