How to become a Third Sector CEO (digital copy)

A guide for those seeking their first chief executive role – maybe you are a senior manager in a charity or someone looking to move across sectors into a charity or social enterprise leadership post. Either way, this guide will help you work out how best to demonstrate to trustees charged with responsibility for finding […]

Efficiency and Effectiveness for the Chief Executive and SMT (digital copy)

Ensuring organisations work efficiently and effectively is such an obvious and basic responsibility of chief executives and senior management teams that we should consider it every day in our decision making. The way organisations are structured, business processes are designed, how we motivate staff and our use of technology should all aim to contribute to efficiency […]

Involving Volunteers (digital copy)

The successful involvement of volunteers depends upon a positive commitment to volunteering and a clarity about its purpose that runs through a whole organisation, from the board of trustees, through senior management, to all paid employees. This practical guide covers all the steps in involving volunteers, from establishing why the organisation is involving volunteers at all and what their role will be, […]

Reward for the Chief Executive & Senior Management (digital copy)

A guide to choosing the right ingredients for your organisation’s senior team remuneration. No matter what the sector, the paramount driver of organisational performance is the quality of the chief executive and rest of the senior management team. Under-investment in this area is high risk. This guide takes you through the essential questions and information required […]

Setting up a Trading Company (digital copy)

This guide advises when a subsidiary is and isn’t appropriate and takes you through the main points to consider when setting up charity trading subsidiaries.

Staff Handbooks (digital copy)

Staff handbooks are a good way of bringing together in one place guidance for employees on a variety of issues. Unintended consequences can occur, however, if it is not clear whether all or any part of the handbook forms part of the contract of employment. This guide takes you through what to consider when compiling […]

Risk Management (digital copy)

This guide aims to give managers a range of practical tools that they can use to introduce and embed risk management into their organisations. Risk management is increasingly prominent on the agendas of managers and regulators in the voluntary sector. And yet whilst there is widespread recognition of the need to identify and manage risk, […]

Contracts and Service Level Agreements (digital copy)

Charities have always contracted but contracts are now spreading into more areas. This means more legal obligations, more risk of litigation and a greater need for professionalism. This guide provides an overview of the main issues and opportunities, what to look out for and explains some of the more complex issues that arise through contracting.

Contracts of Employment (digital copy)

Covering the main aspects of employee contracts for charitable organisations.

Interim Management (digital copy)

This guide makes the case for interim management. It explains how to get started with confidence, takes you through the process, highlights the key success benchmarks, alerts you to the pitfalls, advises on costs and deliverables and explores some of the additional benefits that interim management makes possible.