Refinement or reinvention? The future of the work programme and the role of the voluntary sector

The Work Programme was the flagship welfare-to-work initiative of the Coalition Government. Beginning in 2011, the programme aimed to support jobseekers into sustainable employment. The programme was delivered through 40 contracts, worth a total of £3-5 billion nationally, across 18
Contract Package Areas. The contracts are held by larger contractors, known as ‘prime providers’, which then subcontract with other providers to develop a supply chain capable of addressing the varied needs of Work Programme clients. The programme is funded on a payment-by-results model, where providers are rewarded based on their success in achieving sustainable employment outcomes for their clients. This report sets out the conclusions of the ACEVO/Shaw Trust Work Programme Review Group, which was jointly established in 2013.

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